1：Amazon or web purchased products, product breakage

Amzon order:Please tell us your order number and street address, we really need the order number to check the customer's purchase and we can't see your address on Amazon.Please send me photos of the breakage and tell me if it is DEEP or SUPER.

Web order：Please tell me your order number, name, email, whichever of the above information will find your order. Please send me a photo of the breakage or the missing quantity and I will arrange for a replacement.

2：Amazon order or web order, missing or broken end panel or foundation

Amzon order:Please tell us your order number and street address, we really need the order number to check the customer's purchase and we can't see your address on Amazon.Please send me photos of the breakage and tell me if it is DEEP end panel or SUPER end panel.The foundation is the same as the above steps.

Web order：Please tell me your order number, name, email, whichever of the above information will find your order. Please send me a photo of the breakage or the missing quantity and I will arrange for a replacement.

3:Which country are the goods from?

All products are made in China.

4：I bought the wrong item, what should I do?

Please send us an email. If the product has not been shipped, we can change the product and make up the difference in price. If the product has been shipped, we will intercept the item (not always successful) and also require the customer to reject the item.

5：I want to see the item before I buy it.

We post all of our items in YouTube videos. If we don't have an item you want to buy, send us a message and we'll upload the item.

6:No one replied to the message I sent.

If no one replies within 24 hours, please send an email（maybeehivesaftersale@gmail.com） or find the website customer service（https://www.maybeehives.com/）.